The College of Business and Economics (CBE) Internship Program provides students with an opportunity to gain real-world experience in an organisation through a workplace internship of 4 weeks full-time equivalent. The placement will make a significant contribution to improving students' employability through a well-designed internship project and reinforces the relationships CBE entertains and engages in with industry partners. The internship project has a strong focus on developing students’ capabilities in terms of their professionalism, teamwork, communication and problem-solving skills. Each intern will show evidence of competencies and skills acquired through close working relationships and collaboration with professional colleagues, a workplace supervisor and academic advisor. The internship program offers industry collaborators the opportunity to co-create value through students’ application of their theoretical knowledge and capabilities developed throughout their programs and get access to ANU talents.

Learning Outcomes

Upon successful completion, students will have the knowledge and skills to:

Upon successful completion of the requirements for this course, students will be able to:

1. Identify the theoretical knowledge and skills from relevant area(s) of academic study as applicable to the problem identified in the ‘real work’ environment;
2. Acquire evidence and information from complex sources as relevant to the problem in the “real work” environment;
3. Determine the appropriate information and evidence relevant to addressing the business problem;
4. Engage critically with the information and evidence to generate best solutions to the problem and of value in the decision-making by the employer/placement/community;
5. Engage effectively and professionally with multiple stakeholders within and outside the work/professional environment;
6. Critically reflect upon the value of lifelong learning processes provided through the internship experience; and
7. Communicate the knowledge, competencies and experience acquired through the internships to peers, academic, specialist and non-specialist audiences.

 

Research-Led Teaching

In an increasingly competitive employment market, it is essential that CBE students be equipped with capabilities that rest upon an applied understanding of and engagement with the business world. This internship program addresses industry concerns about the disconnect between the realities of academia and industry, by providing students with opportunities to gain real life experience by applying their theoretical knowledge and preparing them for the workforce.

The CBE Internship Program which is distinctive by its research-led features incorporates at its core research about ‘student-centred’ approach and experiential learning. The development of the program is informed by contemporary knowledge in relation to university’s social outreach as well as students’ career adaptability and job preparedness.

Additional Course Costs

Any additional travel costs associated with the internship placement will be covered by the internship hosts.

Required Resources

Students will be required to make themselves available at the workplace locations as agreed with the internship hosts.

Recommended Resources

• 15 things interns do to stand out: https://www.businessinsider.com/15-things-interns-do-to-stand-out-2014-5
• 7 tips: How to have a successful internship: https://www.forbes.com/sites/kimberlywhitler/2018/03/11/succeeding-in-the-mba-internship/#427ad1c521bb
• Internship tips: https://www.huffingtonpost.com/topic/internship-tips

Staff Feedback

Students will be given feedback in the following forms in this course:

• Written and/or verbal comments on the individual reflections on Wattle and/or email;
• Written comments on the final project report via Wattle and/or email;
• Written and/or verbal feedback after site visits with internship hosts and/or workplace supervisors; and
• Written feedback via emails to any course-related matters.

Student Feedback

ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. Students are encouraged to offer feedback directly to their Course Convener or through their College and Course representatives (if applicable). The feedback given in these surveys is anonymous and provides the Colleges, University Education Committee and Academic Board with opportunities to recognise excellent teaching, and opportunities for improvement. The Surveys and Evaluation website provides more information on student surveys at ANU and reports on the feedback provided on ANU courses.

Other Information

PRIZES

The CBE Outstanding Intern of the Year Prize recognizes exceptional interns in the CBE Internship Program.

Up to 2 prizes, valued at $500 each, are awarded in each semester. One prize rewards a student in CBEA3070 and another will be awarded to a student in CBEA6070.

Students eligible to be considered for these awards must in that year:

• Have been enrolled in CBEA3070 or CBEA6070 and concurrently in a program leading to the award of an undergraduate or postgraduate degree in the ANU College of Business and Economics;
• Have achieved an overall High Distinction grade in the course;
• Have been nominated by their internship hosts for the award;
• Have submitted a 2-minute video application stating:

1. what they did above and beyond the expectations of the hosts;
2. how they made an impact to the business culture of the internship host; and
3. what benefits they have delivered to the internship host that exceeded their expectations;
4. what capabilities and skills they have applied and developed during their internship; and

• Have been selected by a committee appointed by the CBE Associate Dean (Education).

INTERNSHIP STIPEND AWARD

If the internship position includes a stipend award, the stipend will be transferred to the intern’s bank account within 4 weeks after the completion of the internship.

SUPPORT FOR STUDENTS

The University offers a number of support services for students. Information on these is available online from http://students.anu.edu.au/studentlife/

Class Schedule

Week/Session	Summary of Activities	Assessment
1	Pre-Placement Workshop (Friday 22 February) 9am-11am OR 2pm-4pm Tutorial Workshop 1 - "Project Proposal Scope and Forming"	RSVP for Networking Breakfast (Wednesday 27 February, 12pm)
2	Interns start at Workplace (Host Organisation) No classroom activity	CBE Employability Networking Breakfast (Thursday 7 March, 7.30am to 9am) - University House (Great Hall)
3	Tutorial Workshop 2 - "Workplace Etiquette and Transitioning into the Workplace" Tuesday 12 March, 5pm-7pm, Lecture Theatre 3, CBE Building	Return signed internship agreement to CBE Internship Team (Friday 15 March by 4pm) Tutorial Workshop 2 Reflection Due (Sunday 17 March, 11:59pm)
4	No classroom activity	Project Proposal Due (Wednesday 20 March, 4pm)
5	Tutorial Workshop 3 - "Communication in the Workplace" Tuesday 26 March, 5pm-7pm, Lecture Theatre 3, CBE Building	Tutorial Workshop 3 Reflection Due (Sunday 31 March, 11:59pm)
6	Tutorial Workshop 4 - "How to write a reflective report" Tuesday 2 April, 5pm-7pm, Lecture Theatre 3, CBE Building	Mid-Placement Review (Wednesday 10 April, 5pm) - HOST Tutorial Workshop 4 Reflection Due (Sunday 7 April, 11:59pm)
7	No classroom activity
8	No classroom activity
9	Tutorial Workshop 5 - "Professional Reporting and Presentation" Tuesday 7 May, 5pm-7pm, Lecture Theatre 3, CBE Building	Tutorial Workshop 5 Reflection Due (Sunday 12 May, 11:59am)
10	No classroom activity
11	No classroom activity	Final Reflection Report (Tuesday 28 May, 9am)
12	CBE Employability Luncheon (Friday 21 June, 12pm-2pm) - National Museum of Australia	RSVP for Luncheon (Wednesday 12 June, 12pm) Final Placement Evaluation (Wednesday 5 June, 5pm) - HOST Final Presentation (by Friday 7 June, 5pm; direct booking with course convener)

Assessment Summary

Assessment task	Value	Due Date	Return of assessment	Learning Outcomes
Meetings with Academic Supervisors (Hurdle)	0 %	05/06/2019	21/06/2019	1, 2, 4, 5, 6, 7
Initial Project Proposal (5%)	5 %	20/03/2019	03/04/2019	1, 2, 3
Reflection 1 - "Workplace Etiquette and Transitioning into the Workplace" Reflection (5%)	5 %	17/03/2019	31/03/2019	1, 2, 3, 4, 5, 6, 7
Reflection 2 - "Communication in the Workplace" Reflection (5%)	5 %	31/03/2018	14/04/2019	1, 2, 3, 4, 5, 6, 7
Reflection 3 - "How to write a reflective report" Reflection (5%)	5 %	07/04/2019	18/04/2019	1, 2, 3, 4, 5, 6, 7
Reflection 4 - "Professional Reporting and Presentation" Reflection (5%)	5 %	12/05/2019	26/05/2019	1, 2, 3, 4, 5, 6, 7
Mid-Placement Workplace Evaluation (10%) - Host	10 %	10/04/2019	24/04/2019	1, 2, 3, 4, 5
Final Reflection Report (25%)	25 %	28/05/2019	11/06/2019	1, 5, 6, 7
Final Placement Evaluation (30%) - Host	30 %	05/06/2019	19/06/2019	1, 2, 3, 4, 5
Final Presentation (10%)	10 %	05/06/2019	19/06/2019	1, 2, 3, 4, 5, 6, 7

* If the Due Date and Return of Assessment date are blank, see the Assessment Tab for specific Assessment Task details

Policies

ANU has educational policies, procedures and guidelines, which are designed to ensure that staff and students are aware of the University’s academic standards, and implement them. Students are expected to have read the Academic Misconduct Rule before the commencement of their course. Other key policies and guidelines include:

• Student Assessment (Coursework) Policy and Procedure
• Special Assessment Consideration Policy and General Information
• Student Surveys and Evaluations
• Deferred Examinations
• Student Complaint Resolution Policy and Procedure

Assessment Requirements

The ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the ANU Online website Students may choose not to submit assessment items through Turnitin. In this instance you will be required to submit, alongside the assessment item itself, hard copies of all references included in the assessment item.

Moderation of Assessment

Marks that are allocated during Semester are to be considered provisional until formalised by the College examiners meeting at the end of each Semester. If appropriate, some moderation of marks might be applied prior to final results being released.

Participation

Previous interns have found the on-campus workshops extremely valuable for their internship performance. Students are, as a result, encouraged to participate in all workshops.

Examination(s)

This course does not have an examination.

Assessment Task 1

Meetings with Academic Supervisors (Hurdle)

Students are encouraged to have a minimum 4 meetings (around 30 minutes each) with their academic supervisors, including:

• 2 meetings before the mid-semester break
• 2 meetings after the mid-semester break

The intern must email the course convener with evidence and records of these meetings. Failure to meet with the Academic Supervisor(s) for at least 4 times will result in a grade review for the course.

Assessment Task 2

Initial Project Proposal (5%)

Type: Written individual or group proposal (as long as group members working on the same project for the internship host)

Purpose of assessment: Setting up expectations and serving as the platform to monitor the work progress of the intern(s)

Length: 500 words ± 10% (2 pages max), plus references (if any), 1 line spacing

Content (bullet points are acceptable):

Page 1:

• Title of the internship project
• Purpose and objectives of the internship project
• Proposed approach/activities to be undertaken for the project
• Knowledge and tools to be applied in the project
• Expected outcomes of the project
• Any other sections deemed necessary by the intern and the supervisors

Page 2: Gantt chart to show progress of proposed activities 

References (if any): Any referencing style

Workplace review: Approval from workplace supervisor first

Academic assessment:

Course Convener and Academic Supervisor will deem the proposal:

• Satisfactory and student can proceed without or with minor changes only
• Student must revise and resubmit for assessment after major changes
• Unsatisfactory and cannot proceed with the internship placement

Submission: Wattle

Marking rubric: See marking rubric on Wattle

Assessment Task 3

Reflection 1 - "Workplace Etiquette and Transitioning into the Workplace" Reflection (5%)

Type: Written individual submission

Purpose of assessment: Setting up expectations and serving as the platform to monitor the work progress of the intern(s)

Length: 500 words ± 10% (2 pages max), plus references (if any), 1 line spacing

Content:

You are required to reflect on your internship experience with a focus on how you have transitioned into the workplace environment and practiced professional workplace etiquette. For this submission, you will write about ONE particular situation related to workplace etiquette at the internship or being a new intern at work, using the S.T.A.R. approach:

• Situation: How, when, where, with whom?
• Task: What happened? Describe the situation or the task you were faced with
• Action: What action did you undertake?
• Result: What results did you achieve? What were the outcomes? What conclusion did you reach?

You then analyse how the aforementioned situation offered a learning opportunity for the rest of the internship. Highlight what you gained from this experience and discuss how you might do it differently for a similar situation in the future.

Additional advice and direction will be discussed at the end of the Workshop 2 (Tuesday 12 March, 5pm-7pm, Lecture Theatre 3 CBE Building), for completion by Sunday of that week.

Interns must attend the workshop to ensure they know and are able to address the task. Any submission not related to workplace etiquette or transitioning into the workplace will attract the score of zero.

Academic assessment:

Course convener and tutor will assess according to rubric on Wattle based on:

• Relevance and impact of the focal situation to student learning; and
• Discussion of learning gained (strengths and/or areas for future improvement).

Submission: Wattle

Marking rubric: See marking rubric on Wattle

Assessment Task 4

Reflection 2 - "Communication in the Workplace" Reflection (5%)

Type: Written individual submission

Purpose of assessment: Setting up expectations and serving as the platform to monitor the work progress of the intern(s)

Length: 500 words ± 10% (2 pages max), plus references (if any), 1 line spacing

Content:

You are required to reflect on your internship experience with a focus on communication in the workplace (e.g., personal interactions with workplace supervisor or colleagues or academic supervisor, meetings that you participated in, a briefing/talk that you had to do, an email communication with others). For this submission, you will write about ONE particular situation related to workplace communication, using the S.T.A.R. approach:

• Situation: How, when, where, with whom?
• Task: What happened? Describe the situation or the task you were faced with
• Action: What action did you undertake?
• Result: What results did you achieve? What were the outcomes? What conclusion did you reach?

You then analyse how the aforementioned situation offered a learning opportunity for the rest of the internship. Highlight what you gained from this experience and discuss how you might do it differently for a similar situation in the future.

Additional advice and direction will be discussed at the end of the Workshop 3 (Tuesday 26 March, 5pm-7pm, Lecture Theatre 3 CBE Building), for completion by Sunday of that week.

Interns must attend the workshop to ensure they know and are able to address the task. Any submission not related to communication in the workplace will attract the score of zero.

Academic assessment:

Course convener and tutor will assess according to rubric on Wattle based on:

• Relevance and impact of the focal situation to student learning; and
• Discussion of learning gained (strengths and/or areas for future improvement).

Submission: Wattle

Marking rubric: See marking rubric on Wattle

Assessment Task 5

Reflection 3 - "How to write a reflective report" Reflection (5%)

Type: Written individual submission

Purpose of assessment: Setting up expectations and serving as the platform to monitor the work progress of the intern(s)

Length: 500 words ± 10% (2 pages max), plus references (if any), 1 line spacing

Content:

You are required to reflect on your internship experience over the past month. For this submission, you will:

• Provide and justify a rating for your own internship performance to date (on a scale from 1 to 10);
• Highlight up to 3 strengths you would like to maintain for the rest of the placement; and
• Identify up to 3 areas you believe you should improve for the rest of the placement

Additional advice and direction will be discussed at the end of the Workshop 4 (Tuesday 2 April, 5pm-7pm, Lecture Theatre 3, CBE Building), for completion by Sunday of that week.

Interns must attend the workshop to ensure they know and are able to address the task. Any submission not related to the key requirement of this assignment will attract the score of zero. You will note that your workplace supervisor will assess you on the same criteria (i.e., rating from 1 to 10, highlighting your strengths, identifying your weaknesses). We see this an excellent opportunity for you to compare and contrast your own ratings/analyses against those by your workplace supervisor.

Academic assessment:

Course convener and tutor will assess according to rubric on Wattle based on:

Quality of justification for rating of personal performance;

Depth of analysis on personal strengths and weaknesses.

Submission: Wattle

Marking rubric: See marking rubric on Wattle

Assessment Task 6

Reflection 4 - "Professional Reporting and Presentation" Reflection (5%)

Type: Written individual submission

Purpose of assessment: Setting up expectations and serving as the platform to monitor the work progress of the intern(s)

Length: 500 words ± 10% (2 pages max), plus references (if any), 1 line spacing

Content:

As a result of what you have learnt from this workshop (i.e., professional reporting and presentation), discuss

• 2 capabilities that you have identified as key personal strengths (one related to professional reporting and one related to presentation); and
• 2 capabilities/areas that you have identified as personal weaknesses / areas of improvement (one related to professional reporting and the other related to presentation)

Additional advice and direction will be discussed at the end of the Workshop 5 (Tuesday 7 May, 5pm-7pm, Lecture Theatre 3, CBE Building), for completion by Sunday of that week.

Interns must attend the workshop to ensure they know and are able to address the task. Any submission not related to the content of the workshop (i.e., professional reporting and presentation) will attract the score of zero.

Academic assessment:

Course convener and tutor will assess according to rubric on Wattle based on:

?       Discussion of personal strengths related to professional reporting and presentation; and

?       Discussion of personal weaknesses; related to professional reporting and presentation

Submission: Wattle

Marking rubric: See marking rubric on Wattle

Assessment Task 7

Mid-Placement Workplace Evaluation (10%) - Host

Type: Performance review by workplace supervisor

Purpose of assessment: Workplace supervisor will report on the performance of the intern during the placement within the first few weeks and identify the intern’s strengths and areas for future improvement.

Content: The constructive feedback from the workplace supervisor will provide the intern with a clear understanding of their perceived performance to date and what they are expected to improve for the rest of the internship.

?   Performance rating (on a scale from 1 to 10)

?   Up to 3 strengths the intern should maintain for the rest of the placement

?   Up to 3 areas the intern should improve for the rest of the placement

?   Whether an additional face to face with the course convener is necessary

Interns should note that this performance evaluation is a great opportunity to compare and contrast their own reflection against the supervisor’s evaluation. Performance review will be sent directly workplace supervisor, and the intern will receive the feedback after the workplace supervisor completes the review.

Marking rubric on Wattle

Assessment Task 8

Final Reflection Report (25%)

Type: Written individual report

Purpose of assessment: An opportunity for the interns to evaluate the development of their own skill development at the end of the placement and the attainment of their learning outcomes

Length: 3000 words ± 10%

Content:

You are require to submit a comprehensive reflection report under the following headings:

• Accomplishment of learning outcomes: Discuss in detail your internship experience against EACH of the learning outcomes of the course. For each learning outcome, you must:
• evaluate your learning on a scale from 1 to 5 ( 1 = Not at all accomplished; 2 = A little accomplished; 3 = Somewhat accomplished; 4 = Mostly accomplished; 5 = Fully accomplished) and justify why;
• provide one specific and different example using the S.T.A.R. approach; and
• explain what you could have done differently (if any, or what could have been changed) in order to improve your learning.
• Performance evaluation: Analyse the match or mismatch of performance rating and identification of strengths or weaknesses by you and by the workplace supervisor (in their mid placement evaluation). How did you deal with such match or mismatch?
• Overall employability growth: On a scale from 1 to 5 (1 = Not at all; 2 = A little; 3 = Somewhat; 4 = High; 5 = Extremely high), you will identify if and how you have improved your job market readiness as a result of the internship and explain why. Discuss TWO employability skills that you have developed the most and TWO employability skills that you did not have the opportunity to sharpen during this internship.

Reference: If relevant; any referencing style

Assessment: By course convener and academic supervisor

Submission: Wattle

Assessment Task 9

Final Placement Evaluation (30%) - Host

Type: Performance review by workplace supervisor

Purpose of assessment: Workplace supervisor will report on the performance of the intern during the placement across a range of indicators as below. The supervisor will also identify the intern’s strengths and areas for future improvement, so that the intern is better prepared for future employment.

Content:

?   Presentation

o     Attendance

o     Punctuality at work

o     Attire presentation

?   Attitude and behaviour

o     Attitude

o     Reaction to criticism

o     Self-motivated

o     Following instructions

o     Showing initiatives

o     Ability to ask questions

o     Relationship with colleagues

?   Knowledge, skills and application of skills

o     Knowledge to perform tasks

o     Verbal communication skills

o     Written communication skills

o     Setting priorities

o     Ability to meet project deadlines

?   Thinking and inquiry

o     Research capability

o     Analytical capability

o     Technical capability

?   Overall performance

?   Strengths and Areas for improvement

Nominations for the CBE Outstanding Intern of the Year Prize

Completed by workplace supervisor (see marking rubric on Wattle). PDF file for performance review will be sent workplace supervisor by the course convener. The intern will receive the feedback after the workplace supervisor completes the review.

Marking rubric on Wattle

Assessment Task 10

Final Presentation (10%)

Type: Individual or group (as long as group members working on the same project for the host)

Purpose of assessment: Communicating the outcome of the internship project to relevant stakeholders 

Length: Individual presentation: 10 minutes plus 5 minutes for Q&A • Team (2 max): 20 minutes plus 10 minutes for Q&A

Content:

Brief coverage of the final project report and learning experience 

Assessment: By course convener (see marking rubric on Wattle)

? Quality of communication skills

? Quality of content

? Ability to answer questions

Reference: If relevant; any referencing style

Academic Integrity

Academic integrity is a core part of our culture as a community of scholars. At its heart, academic integrity is about behaving ethically. This means that all members of the community commit to honest and responsible scholarly practice and to upholding these values with respect and fairness. The Australian National University commits to embedding the values of academic integrity in our teaching and learning. We ensure that all members of our community understand how to engage in academic work in ways that are consistent with, and actively support academic integrity. The ANU expects staff and students to uphold high standards of academic integrity and act ethically and honestly, to ensure the quality and value of the qualification that you will graduate with. The University has policies and procedures in place to promote academic integrity and manage academic misconduct. Visit the following Academic honesty & plagiarism website for more information about academic integrity and what the ANU considers academic misconduct. The ANU offers a number of services to assist students with their assignments, examinations, and other learning activities. The Academic Skills and Learning Centre offers a number of workshops and seminars that you may find useful for your studies.

Online Submission

You will be required to electronically sign a declaration as part of the submission of your assignment. Please keep a copy of the assignment for your records. Unless an exemption has been approved by the Associate Dean (Education) submission must be through Turnitin.

Hardcopy Submission

This course does not require hard-copy submissions.

Late Submission

Late submission of assessment tasks without an extension are penalised at the rate of 5% of the possible marks available per working day or part thereof. Late submission of assessment tasks is not accepted after 10 working days after the due date, or on or after the date specified in the course outline for the return of the assessment item. Late submission is not accepted for take-home examinations.

Referencing Requirements

Accepted academic practice for referencing sources that you use in presentations can be found via the links on the Wattle site, under the file named “ANU and College Policies, Program Information, Student Support Services and Assessment”. Alternatively, you can seek help through the Students Learning Development website.

Returning Assignments

Unless specified otherwise, assessments will be returned within 14 days after submission date.

Extensions and Penalties

Extensions and late submission of assessment pieces are covered by the Student Assessment (Coursework) Policy and Procedure The Course Convener may grant extensions for assessment pieces that are not examinations or take-home examinations. If you need an extension, you must request an extension in writing on or before the due date. If you have documented and appropriate medical evidence that demonstrates you were not able to request an extension on or before the due date, you may be able to request it after the due date.

Resubmission of Assignments

No resubmission of assignments will be allowed in this course.

Privacy Notice

The ANU has made a number of third party, online, databases available for students to use. Use of each online database is conditional on student end users first agreeing to the database licensor’s terms of service and/or privacy policy. Students should read these carefully. In some cases student end users will be required to register an account with the database licensor and submit personal information, including their: first name; last name; ANU email address; and other information. In cases where student end users are asked to submit ‘content’ to a database, such as an assignment or short answers, the database licensor may only use the student’s ‘content’ in accordance with the terms of service — including any (copyright) licence the student grants to the database licensor. Any personal information or content a student submits may be stored by the licensor, potentially offshore, and will be used to process the database service in accordance with the licensors terms of service and/or privacy policy. If any student chooses not to agree to the database licensor’s terms of service or privacy policy, the student will not be able to access and use the database. In these circumstances students should contact their lecturer to enquire about alternative arrangements that are available.

Distribution of grades policy

Academic Quality Assurance Committee monitors the performance of students, including attrition, further study and employment rates and grade distribution, and College reports on quality assurance processes for assessment activities, including alignment with national and international disciplinary and interdisciplinary standards, as well as qualification type learning outcomes. Since first semester 1994, ANU uses a grading scale for all courses. This grading scale is used by all academic areas of the University.

Support for students

The University offers students support through several different services. You may contact the services listed below directly or seek advice from your Course Convener, Student Administrators, or your College and Course representatives (if applicable).

• ANU Health, safety & wellbeing for medical services, counselling, mental health and spiritual support
• ANU Diversity and inclusion for students with a disability or ongoing or chronic illness
• ANU Dean of Students for confidential, impartial advice and help to resolve problems between students and the academic or administrative areas of the University
• ANU Academic Skills and Learning Centre supports you make your own decisions about how you learn and manage your workload.
• ANU Counselling Centre promotes, supports and enhances mental health and wellbeing within the University student community.
• ANUSA supports and represents undergraduate and ANU College students
• PARSA supports and represents postgraduate and research students