This course prepares students for future managerial level appointments by introducing the important management and socio-technical concepts related to the strategic development, investment and use of Business IT systems in organizations and business enterprises. The course actively builds on prior Business Information Systems fundamental and management studies, by focusing on integrated business systems thinking, particularly in the areas of organizational enterprise architecture and business process management. The course also covers enterprise systems design principles; the human dimension of enterprise systems; trust, security and ethics in the enterprise; enterprise resource, supply chain and customer relationship management systems; and, the importance of handling heterogeneous information systems in business environments. A practically oriented research and consulting report targeted at a contemporary real-world business problem is required as part of the assessment.

Learning Outcomes

Upon successful completion, students will have the knowledge and skills to:

1. analyse, design and architect IT systems within small, medium and large enterprises
2. analyse, redesign and manage business processes within small, medium and large enterprises
3. manage the resourcing and control of enterprise IT systems.

Research-Led Teaching

This course requires students to review the academic research in the field of enterprise system in business. Students can grasp the latest theoretical development and practical application in this field.

Field Trips

There are no field trips in this course.

Additional Course Costs

There are no additional class costs expected in this course.

Examination Material or equipment

There are no examinations in this course.

Recommended Resources

Textbook: Paige Baltzan (2020) Business Driven Technology (7th edition). McGraw-hill

Reference: Richard Heeks (2017) Information and Communication Technology for Development (ICT4D). Routledge

The textbook is available as an e-book through the library. The reference book is not available through the library (availability of this as an e-book through the library is being investigated).

Staff Feedback

Students will be given feedback in the following forms in this course:

• written comments
• verbal comments
• feedback to whole class, groups, individuals, focus group etc

Student Feedback

ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. Students are encouraged to offer feedback directly to their Course Convener or through their College and Course representatives (if applicable). The feedback given in these surveys is anonymous and provides the Colleges, University Education Committee and Academic Board with opportunities to recognise excellent teaching, and opportunities for improvement. The Surveys and Evaluation website provides more information on student surveys at ANU and reports on the feedback provided on ANU courses.

Class Schedule

Week/Session	Summary of Activities	Assessment
1	Introduction: Course overview and concepts
2	Understanding organizations: Strategy, operations, and decision making
3	MRP, ERP, SCM, CRM	1-page overview of the selected organization due
4	GIS and location-based services	2-page summary on one of the guest speakers (#1)
5	Digital social innovation
6	ICT for development	Academic paper review due
7	Social intermediation	4-page short writeup on the selected organization due
8	Sharing economy	2-page summary on one of the guest speakers (#2)
9	Crowdsourcing and open innovation
10	Big data and predictive analysis
11	Privacy, security, and ethics	20-page writeup on the selected organization due
12	Course wrap-up and review	2-page summary on one of the guest speakers (#3)

Tutorial Registration

Further details about the structure and teaching activities for this course will be available on the course Wattle site at the start of Week 1.

Assessment Summary

Assessment task	Value	Due Date	Return of assessment	Learning Outcomes
Academic paper review	25 %	02/09/2020	09/09/2020	1,2,3
Reflections on speaker's presentation	15 %	*	*	1,2,3
Case study on an organization	60 %	*	03/12/2020	1,2,3

* If the Due Date and Return of Assessment date are blank, see the Assessment Tab for specific Assessment Task details

Policies

ANU has educational policies, procedures and guidelines, which are designed to ensure that staff and students are aware of the University’s academic standards, and implement them. Students are expected to have read the Academic Misconduct Rule before the commencement of their course. Other key policies and guidelines include:

• Student Assessment (Coursework) Policy and Procedure
• Special Assessment Consideration Policy and General Information 
• Student Surveys and Evaluations
• Deferred Examinations
• Student Complaint Resolution Policy and Procedure

Assessment Requirements

The ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the Academic Integrity . In rare cases where online submission using Turnitin software is not technically possible; or where not using Turnitin software has been justified by the Course Convener and approved by the Associate Dean (Education) on the basis of the teaching model being employed; students shall submit assessment online via ‘Wattle’ outside of Turnitin, or failing that in hard copy, or through a combination of submission methods as approved by the Associate Dean (Education). The submission method is detailed below.

Moderation of Assessment

Marks that are allocated during Semester are to be considered provisional until formalised by the College examiners meeting at the end of each Semester. If appropriate, some moderation of marks might be applied prior to final results being released.

Participation

Participation is expected in all classes and assessments

Examination(s)

There are no examinations in this course.

Assessment Task 1

Academic paper review

Each student will review one academic paper (to be randomly assigned) related to the impact of information systems in organizations and society. The objective is to grasp the research and understanding of information systems, as seen through academic and practitioner research lens, and relate this research to concepts and ideas covered in the course. The academic papers will be assigned in week 1.

Each student should prepare an academic paper review report (Max. 5 pages, 12 pt font, double space, worth 25%) (due week 6 on September 2)

The contents of the review report include but not limited to:

• an introduction of the paper (motivations, conceptual development, findings and contributions);
• a critique of the practical applications of these findings.

The details of this assignment will be uploaded to the course Wattle site at least two weeks before due date.

Submission of the report: Wattle via Turnitin by end of class session on due date.

 

Rubric

Criterion	Emerging	Developing	Accomplished	Exemplary
Introduction of topic background and motivation. Elaboration of the research questions / proposition/ hypothesis development ( 50%)	Student provides basic information to the paper background, but with no evidence of understanding or application of knowledge in his/ her report	Student provides basic information to the paper background and analyzes the research motivation, with minimal evidence of understanding or application of knowledge in his/ her report.	Student provides basic information to the paper background and analyzes the research motivation, and explains the logic of research questions/ proposition/ hypothesis development Student demonstrates an understanding and ability to apply the knowledge in his/ her report	Student provides basic information to the paper background and analyzes the research motivation. And explains the logic of research questions/ proposition/ hypothesis development Student also analyzes the literature gap that the paper aims to fulfill. Student demonstrates full understanding with elaboration in problem solving in his/ her report
Description of the research method, results, findings, discussion ( 50%)	Student provides basic information on the findings, but with no evidence of understanding or application of knowledge in his/ her report	Student provides basic information on the results and findings, with minimal evidence of understanding or application of knowledge in his/ her report	Student provides basic information on the data collection procedure, results and findings Student demonstrates an understanding and ability to apply the knowledge in his/ her report.	Student provides comprehensive information on the data collection procedure, results and findings Student clearly elaborates the findings and apply them to solve real-world business problems Student demonstrates full understanding with elaboration in problem solving in his/ her report

Assessment Task 2

Reflections on speaker's presentation

We will invite founders, policymakers, thought leaders as speakers in all the sessions of this course. Students will need to submit their reflections on the speaker's presentations. Each student will submit three reflections throughout the course

• Reflection #1 August 19;
• Reflection#2 September 30,
• Reflection #3 October 28.

Each reflection will carry a weight of 5% (Total 15%). Each reflection should be of 2 pages (single space, 12 pt font)

The details of this assignment will be uploaded to the course Wattle site at least two weeks before due date.

Submission of the report: Wattle via Turnitin by end of class session on due date.

Rubric

Criterion	Emerging	Developing	Accomplished	Exemplary
Contents of the speaker's session, connection to course material, background information on the examples discussed by the speaker.	Student unable to show a grasp of the content presented by the speaker. Student provides limited information on the examples discussed by the speaker	Student shows a reasonable grasp of the content presented by the speaker. Student provides detailed information on the examples discussed by the speaker	Student shows a good grasp of the content presented by the speaker. Student provides detailed information on the examples discussed by the speaker Student makes some connections with the course material.	Student shows a in-depth grasp of the content presented by the speaker. Student provides detailed information on the examples discussed by the speaker. Student find additional similar examples. Student makes good connections with the course material covered in all the previous sessions. Student provides the background information on the speaker and his/ her organization

Assessment Task 3

Case study on an organization

The task has three components. Each student will pick up an organization to understand their use of information technology.

1. Component 1 will be to submit one page (single-spaced, 12 pt font) overview of the selected organization in session 3 (August 12). (5% of the course grade)
2. This will be followed by Component 2 - a four-page detailed overview of the organization to be submitted in the session 7 (September 23). (15% of the course grade)
3. Component 3 will be a full 20-page report on the organization providing a detailed description of the organization, its social impact, and its use of information technology to achieve the social impact (October 21). (40% of the course grade)

The details of this assignment will be uploaded to the course Wattle site at least two weeks before due dates.

Submission of the report: Wattle via Turnitin by end of class session on due date.

Rubric

Criterion	Emerging	Developing	Accomplished	Exemplary
Content and course connection	Insufficient information on the selected orgnization. Basic information not provided (such as founder, locations of activities, various 'product' and 'services') Student simply use a single source (e.g. organization website, or an existing case on the organization) The contents lack any demonstration of thinking competence of knowledge	Student provides just the basic information on the selected organization. Student uses a few sources (2-4) in addition to organization website. Student provides limited connection with the course contents. The contents minimally demonstrate the lower levels of thinking competence: knowledge, comprehension and application of principles.	Student provides detailed information on the selected organization. Student uses various sources (8-12) in addition to organization website. Student provides good connection with the course contents. The contents clearly demonstrate thinking competencies of all levels up to synthesis.	Student provides detailed information on the selected organization, and compare and contrast this organization with 2 or more similar organization. Student uses various sources (20-25) in addition to organization website. Student provides comprehensive connection with the course contents The contents clearly demonstrate at least 2 of the 3 top levels of higher order thinking in the student’s narrative, analysis, synthesis and presentation of the contents .

Academic Integrity

Academic integrity is a core part of the ANU culture as a community of scholars. At its heart, academic integrity is about behaving ethically, committing to honest and responsible scholarly practice and upholding these values with respect and fairness.

The ANU commits to assisting all members of our community to understand how to engage in academic work in ways that are consistent with, and actively support academic integrity. The ANU expects staff and students to be familiar with the academic integrity principle and Academic Misconduct Rule, uphold high standards of academic integrity and act ethically and honestly, to ensure the quality and value of the qualification that you will graduate with.

The Academic Misconduct Rule is in place to promote academic integrity and manage academic misconduct. Very minor breaches of the academic integrity principle may result in a reduction of marks of up to 10% of the total marks available for the assessment. The ANU offers a number of online and in person services to assist students with their assignments, examinations, and other learning activities. Visit the Academic Skills website for more information about academic integrity, your responsibilities and for assistance with your assignments, writing skills and study.

Online Submission

You will be required to electronically sign a declaration as part of the submission of your assignment. Please keep a copy of the assignment for your records. Unless an exemption has been approved by the Associate Dean (Education) submission must be through Turnitin.

Hardcopy Submission

For some forms of assessment (hand written assignments, art works, laboratory notes, etc.) hard copy submission is appropriate when approved by the Associate Dean (Education). Hard copy submissions must utilise the Assignment Cover Sheet. Please keep a copy of tasks completed for your records.

Late Submission

Late submission of assessment tasks without an extension are penalised at the rate of 5% of the possible marks available per working day or part thereof. Late submission of assessment tasks is not accepted after 10 working days after the due date, or on or after the date specified in the course outline for the return of the assessment item. Late submission is not accepted for take-home examinations.

All requests for extensions to assessment in RSM courses must be submitted to the RSM School Office with a completed application form and supporting documentation. The RSM Extension Application Form and further information on this process can be found at https://www.rsm.anu.edu.au/education/education-programs/notices-for-students/extension-application-procedure/

Referencing Requirements

Accepted academic practice for referencing sources that you use in presentations can be found via the links on the Wattle site, under the file named “ANU and College Policies, Program Information, Student Support Services and Assessment”. Alternatively, you can seek help through the Students Learning Development website.

Returning Assignments

All assignments will be marked and where appropriate feedback will be provided via the course Wattle site.

Extensions and Penalties

Extensions and late submission of assessment pieces are covered by the Student Assessment (Coursework) Policy and Procedure. Extensions may be granted for assessment pieces that are not examinations or take-home examinations. If you need an extension, you must request an extension in writing on or before the due date. If you have documented and appropriate medical evidence that demonstrates you were not able to request an extension on or before the due date, you may be able to request it after the due date.

Resubmission of Assignments

Unless specified otherwise in the assignment requirements, resubmissions are permitted up until the due date and time, but not allowed afterwards.

Privacy Notice

The ANU has made a number of third party, online, databases available for students to use. Use of each online database is conditional on student end users first agreeing to the database licensor’s terms of service and/or privacy policy. Students should read these carefully. In some cases student end users will be required to register an account with the database licensor and submit personal information, including their: first name; last name; ANU email address; and other information.
In cases where student end users are asked to submit ‘content’ to a database, such as an assignment or short answers, the database licensor may only use the student’s ‘content’ in accordance with the terms of service – including any (copyright) licence the student grants to the database licensor. Any personal information or content a student submits may be stored by the licensor, potentially offshore, and will be used to process the database service in accordance with the licensors terms of service and/or privacy policy.
If any student chooses not to agree to the database licensor’s terms of service or privacy policy, the student will not be able to access and use the database. In these circumstances students should contact their lecturer to enquire about alternative arrangements that are available.

Distribution of grades policy

Academic Quality Assurance Committee monitors the performance of students, including attrition, further study and employment rates and grade distribution, and College reports on quality assurance processes for assessment activities, including alignment with national and international disciplinary and interdisciplinary standards, as well as qualification type learning outcomes.

Since first semester 1994, ANU uses a grading scale for all courses. This grading scale is used by all academic areas of the University.

Support for students

The University offers students support through several different services. You may contact the services listed below directly or seek advice from your Course Convener, Student Administrators, or your College and Course representatives (if applicable).

• ANU Health, safety & wellbeing for medical services, counselling, mental health and spiritual support
• ANU Diversity and inclusion for students with a disability or ongoing or chronic illness
• ANU Dean of Students for confidential, impartial advice and help to resolve problems between students and the academic or administrative areas of the University
• ANU Academic Skills and Learning Centre supports you make your own decisions about how you learn and manage your workload.
• ANU Counselling Centre promotes, supports and enhances mental health and wellbeing within the University student community.
• ANUSA supports and represents undergraduate and ANU College students
• PARSA supports and represents postgraduate and research students