The College of Business and Economics (CBE) Internship Program provides students with an opportunity to gain real-world experience in an organisation through a workplace internship of 4 weeks full-time equivalent. The placement will make a significant contribution to improving students' employability through a well-designed internship project and reinforces the relationships CBE entertains and engages in with industry partners. The internship project has a strong focus on developing students’ capabilities in terms of their professionalism, teamwork, communication and problem-solving skills. Each intern will show evidence of competencies and skills acquired through close working relationships and collaboration with professional colleagues, a workplace supervisor and academic advisor. The internship program offers industry collaborators the opportunity to co-create value through students’ application of their theoretical knowledge and capabilities developed throughout their programs and get access to ANU talents.

Learning Outcomes

Upon successful completion, students will have the knowledge and skills to:

1. Identify the theoretical knowledge and skills from relevant area(s) of academic study as applicable to the problem identified in the ‘real work’ environment;
2. Acquire evidence and information from complex sources as relevant to the problem in the “real work” environment;
3. Determine the appropriate information and evidence relevant to addressing the business problem;
4. Engage critically with the information and evidence to generate best solutions to the problem and of value in the decision-making by the employer/placement/community;
5. Engage effectively and professionally with multiple stakeholders within and outside the work/professional environment;
6. Critically reflect upon the value of lifelong learning processes provided through the internship experience; and
7. Communicate the knowledge, competencies and experience acquired through the internships to peers, academic, specialist and non-specialist audiences.

Research-Led Teaching

In an increasingly competitive employment market, it is essential that CBE students be equipped with capabilities that rest upon an applied understanding of, and engagement with, the business world. This internship program addresses industry concerns about the disconnect between the realities of academia and industry, by providing students with opportunities to gain real life experience by applying their theoretical knowledge and preparing them for the workforce.

The CBE Internship Program, which is distinctive by its research-led features, incorporates at its core, research about ‘student-centered’ approach and experiential learning. The development of the program is informed by contemporary knowledge in relation to university’s social outreach as well as students’ career adaptability and job preparedness.

Field Trips

There are no field trips in the course.

Additional Course Costs

Any additional travel costs out of Canberra associated with the internship placement will be covered by the internship hosts.

Examination Material or equipment

There are no examinations in the course

Required Resources

There are no required resources for the course.

Recommended Resources

• 15 things interns do to stand out: https://www.businessinsider.com/15-things-interns-do-to-stand-out-2014-5
• 7 tips: How to have a successful internship: https://www.forbes.com/sites/kimberlywhitler/2018/03/11/succeeding-in-the-mba-internship/#427ad1c521bb
• Internship tips: https://www.huffingtonpost.com/topic/internship-tips
• Future Skills 2030: https://pearson.com.au/insights-and-news/the-future-of-education/the-future-of-skills
• Skill for Your Future: https://www.weforum.org/focus/skills-for-your-future

Staff Feedback

Students will be given feedback in the following forms in this course:

• Self-study feedback in workshops;
• Written and/or verbal comments on the individual reflections on Wattle and/or email;
• Written comments on the final project report via Wattle and/or email;
• Written and/or verbal feedback after site visits with internship hosts and/or workplace supervisors; and
• Written feedback via emails to any course-related matters.

Individual feedback on student performance in assessment tasks is available on request from the lecturer; please make an appointment to request this.

Student Feedback

ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. Students are encouraged to offer feedback directly to their Course Convener or through their College and Course representatives (if applicable). The feedback given in these surveys is anonymous and provides the Colleges, University Education Committee and Academic Board with opportunities to recognise excellent teaching, and opportunities for improvement. The Surveys and Evaluation website provides more information on student surveys at ANU and reports on the feedback provided on ANU courses.

Other Information

PRIZES

The CBE Outstanding Intern of the Year Prize recognises exceptional interns in the CBE Internship Program.

Up to two prizes are awarded in each semester. One prize rewards a student in CBEA3070 and another will be awarded to a student in CBEA6070.

Students eligible to be considered for these awards must in that year:

• Have been enrolled in CBEA3070 or CBEA6070 and concurrently in a program leading to the award of an undergraduate or postgraduate degree in the ANU College of Business and Economics;
• Have achieved an overall High Distinction grade in the course;
• Have been nominated by their internship hosts for the award;
• Have submitted a 2-minute video application stating:

1. What they did above and beyond the expectations of the hosts
2. How they made an impact to the business culture of the internship host
3. What benefits they have delivered to the internship host that exceeded their expectations
4. What capabilities and skills they have applied and developed during their internship

• Have been selected by a committee appointed by the CBE Associate Dean (Education).

INTERNSHIP STIPEND AWARD

If the internship position includes a stipend award, the stipend will be transferred to the intern’s bank account within four weeks after the completion of the internship.

SUPPORT FOR STUDENTS

The University offers a number of support services for students. Information on these is available online from http://students.anu.edu.au/studentlife/

WORKSHOP DELIVERY

All workshops will be delivered face-to-face, subject to changes due to COVID-19 situation. The workshops will be recorded for those who cannot participate in person.

ASSESSMENT REQUIREMENTS

As a further academic integrity control, students may be selected for a 15 minute individual oral examination of their written assessment submissions.

Any student identified, either during the current semester or in retrospect, as having used ghost writing services will be investigated under the University’s Academic Integrity Rule.

Class Schedule

Week/Session	Summary of Activities	Assessment
1	Pre-Placement Workshop
2	Interning students start at Workplace (Host Organisation) Workshop 1 - Internship Project Proposal	Initial Placement Evaluation Form sent to the workplace supervisors
3	Workshop 2 - Reflective Learning and Critical Reflective Writing	Return signed internship agreement to CBE Internship Team (07 Mar 2023)
4	Workshop 3 – Adaptability to Australian Workplace Culture	Project Proposal Due (15 Mar 2023)
5	Workshop 4 – Project Management and Essential Work Skills	Reflection 1 Due (22 Mar 2023) Initial Host Evaluation Form due (22 Mar 2023)
6	No classroom activity - Consultations by appointment
7	No classroom activity - Consultations by appointment	Reflection 2 Due (19 Apr 2023)
8	No classroom activity - Consultations by appointment
9	Workshop 5 – Writing a Business Report + Oral Presentation Skills
10	No classroom activity - Consultations by appointment
11	No classroom activity - Consultations by appointment	Final Placement Evaluation Form sent to the workplace supervisors
12	No classroom activity - Consultations by appointment	Presentation of Internship Project Due (registration form to be sent)
13	No classroom activity	Internship Project Report Due (31 May 2023) Final Placement Evaluation Due (31 May 2023) Course Hurdles Due (COURSE CONVENER - 31 May 2023)
14	No classroom activity	Final Internship Skill Development Report Due (07 Jun 2023)

Tutorial Registration

There are no tutorials in the course CBEA6070 - 6 units

Assessment Summary

Assessment task	Value	Due Date	Return of assessment	Learning Outcomes
Initial Project Proposal (10%)	10 %	15/03/2023	22/03/2023	1, 2, 3
Reflection 1 - "Transitioning into the Workplace and Lessons Learned" (10%)	10 %	22/03/2023	01/04/2023	1, 2, 3, 4, 5, 6, 7
Reflection 2 - "Professionalism, Communication and Etiquette in the Workplace" (10%)	10 %	19/04/2023	26/04/2023	1, 2, 3, 4, 5, 6, 7
Initial Placement Workplace Evaluation (10%) - Host	10 %	22/03/2023	01/04/2023	1, 2, 3, 4, 5
Final Internship Report (10%)	10 %	31/05/2023	29/06/2023	1, 2, 3, 4, 5, 6
Final Presentation (10%)	10 %	24/05/2023	04/06/2023	1, 2, 3, 4, 5, 6, 7
Final Placement Evaluation (20%) - Host	20 %	31/05/2023	01/06/2023	1, 2, 3, 4, 5
Final skill development report (20%)	20 %	07/06/2023	29/06/2023	6
Course hurdles (0%)	0 %	30/05/2023	01/06/2023	1, 2, 3, 4, 5, 6, 7

* If the Due Date and Return of Assessment date are blank, see the Assessment Tab for specific Assessment Task details

Policies

ANU has educational policies, procedures and guidelines, which are designed to ensure that staff and students are aware of the University’s academic standards, and implement them. Students are expected to have read the Academic Misconduct Rule before the commencement of their course. Other key policies and guidelines include:

• Student Assessment (Coursework) Policy and Procedure
• Special Assessment Consideration Policy and General Information
• Student Surveys and Evaluations
• Deferred Examinations
• Student Complaint Resolution Policy and Procedure

Assessment Requirements

The ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the ANU Online website Students may choose not to submit assessment items through Turnitin. In this instance you will be required to submit, alongside the assessment item itself, hard copies of all references included in the assessment item.

Moderation of Assessment

Marks that are allocated during Semester are to be considered provisional until formalised by the College examiners meeting at the end of each Semester. If appropriate, some moderation of marks might be applied prior to final results being released.

Participation

Previous interns have found the workshops extremely valuable for their internship performance. Students are, as a result, encouraged to participate in all workshops.

Examination(s)

This course does not have an examination.

Assessment Task 1

Initial Project Proposal (10%)

Due date: 15 March 2023; Post date: 22 March 2023

Type: Written individual or group proposal (as long as group members are working on the same project for the internship host)

Purpose of assessment: Setting up expectations and serving as the platform to monitor the work progress of the intern(s)

Length: 2 A4 pages, with the content on each page as specified below.

Content:

Page 1:

• Title of the internship project
• Purpose and objectives of the internship project
• Proposed approach/activities to be undertaken for the project
• Knowledge and tools to be applied in the project
• Expected outcomes of the project
• Any other sections deemed necessary by the intern and the supervisors

Page 2:

• A Gantt chart to show the (planned) activities to execute the internship project
• References (if any): Any referencing style

Workplace review: The internship project proposal needs to be approved by the workplace supervisor first

Academic assessment: The Course Convener and Tutor will deem the proposal:

• Accept: The student has developed a satisfactory proposal and student can proceed without or with minor changes only
• Revise: The student has developed a relatively good proposal, but it needs major revision; student can proceed the internship after successfully revising the proposal
• Reject: The student has developed an unsatisfactory proposal and cannot proceed with the internship placement

Submission: on Wattle

Marking rubric: Marking rubric will be posted on Wattle no later than week 2 of the semester.

The score and feedback will be provided on Wattle by the post date.

Assessment Task 2

Reflection 1 - "Transitioning into the Workplace and Lessons Learned" (10%)

Due date: 22 March 2023; Post date: 01 April 2023

Type: Written individual submission

Purpose of assessment: Monitor students' work progress and learning in the internship

Length: 750 words (+/- 10% leeway).

Content: For this submission, students will write about ONE particular situation related to how they transitioned into and adapted to the work environment of the host organisation and lessons that they have learned from experiencing that situation. Any submission not related to transition into the workplace will receive a score of zero. Students must use the S.T.A.R. writing technique to report the situation upon which they will build the reflection:

• Situation: How, when, where, with whom?
• Task: What happened? Briefly describe the situation or the task assigned
• Action: What action was undertaken?
• Result: What resulted from the action?
• Reflection: Apply critical reflection writing skills taught in Workshop 2 to reflect upon the situation and action reported .

Academic assessment: The Course Convener and Tutor will assess the submission using the rubric on Wattle, mostly based on:

• Relevance and impact of the focal situation to student learning; and
• Critical reflection on learning gained (including strengths and/or areas for future improvement).

Submission: on Wattle

Marking rubric: Marking rubric will be posted on Wattle no later than week 2 of the semester. The assessment is marked by two independent graders and the final mark is the average of the two.

The score and feedback will be provided on Wattle by the post date.

Assessment Task 3

Reflection 2 - "Professionalism, Communication and Etiquette in the Workplace" (10%)

Due date: 19 April 2023; Post date: 26 April 2023

Type: Written individual submission

Purpose of assessment: Monitor students' work progress and learning in the internship

Length: 750 words (+/- 10% leeway).

Content: For this submission, students are required to reflect upon ONE particular situation related to communication, workplace etiquette or professionalism that they experienced at the workplace. Any submission not related to communication, workplace etiquette or professionalism at the workplace will receive a zero. Students must use the S.T.A.R. writing technique to report the situation upon which they will build the reflection:

• Situation: How, when, where, with whom?
• Task: What happened? Briefly describe the situation or the task assigned
• Action: What action was undertaken?
• Result: What resulted from the action?
• Reflection: Apply critical reflection writing skills taught in Workshop 2 to reflect upon the situation and action reported .

Academic assessment: The Course Convener and Tutor will assess the submission using the rubric on Wattle, mostly based on:

• Relevance and impact of the focal situation to student learning; and
• Critical reflection on learning gained (including strengths and/or areas for future improvement).

Submission: on Wattle

Marking rubric: Marking rubric will be posted on Wattle no later than week 2 of the semester. The assessment is marked by two independent graders and the final mark is the average of the two.

The score and feedback will be provided on Wattle by the post date.

Assessment Task 4

Initial Placement Workplace Evaluation (10%) - Host

Due date: 22 March 2023; Post date: 01 April 2023

Type: Performance review by workplace supervisor

Purpose of assessment: Workplace supervisor will report on the performance of the interning student during the placement within the first few weeks and identify the student's strengths and areas for future improvement.

Content: The workplace supervisor will assess the interning students' multiple skills which are included in the Employer Satisfaction Survey (link: https://www.qilt.edu.au/qilt-surveys/employer-satisfaction)

Foundational skills

• Oral communication skills
• Written communication skills
• Numeracy skills
• Ability to develop relevant knowledge
• Ability to develop relevant skills
• Ability to solve problems
• Ability to integrate knowledge
• Ability to think independently about problems

Adaptive skills

• Broad background knowledge
• Ability to develop innovative ideas
• Ability to identify new opportunities
• Ability to adapt knowledge to different concepts
• Ability to apply skills in different contexts
• Capacity to work independently

Collaborative skills

• Working well in a team
• Getting on well with others in the workplace
• Working collaboratively with colleagues to complete tasks
• Understanding different points of view
• Ability to interact with co-workers from different or multi-cultural backgrounds

Technical skills

• Applying professional knowledge to job tasks
• Using technology effectively
• Applying technical skills in the workplace
• Maintaining professional standards
• Observing ethical standards
• Using research skills to gather evidence

Employability skills

• Ability to work under pressure
• Capacity to be flexible in the workplace
• Ability to meet deadlines
• Understanding the nature of the host's business or organisation
• Demonstrating leadership skills
• Demonstrating management skills
• Taking responsibility for professional development
• Demonstrating initiative in the workplace

Comments on students' strengths and areas for improvement

Assessment: The constructive feedback from the workplace supervisor will provide interning students with a clear understanding of their perceived performance to date and what they are expected to improve for the rest of the internship. Interning students should note that this performance evaluation is a great opportunity to compare and contrast their own reflection against the supervisor’s evaluation. The performance review form will be sent by the course convener directly to the workplace supervisor for completion. Interning students will receive the feedback after the workplace supervisor completes the review.

Marking rubric: Marking rubric will be posted on Wattle no later than week 2 of the semester.

The score and feedback will be provided on Wattle by the post date.

Assessment Task 5

Final Internship Report (10%)

Due date: 31 May 2023; Post date: 29 June 2023

Type: Written individual or group report (as long as group members are working on the same project for the host)

Purpose of assessment: An opportunity for students to write a business report on their internship project at the end of the placement.

Length: between 2,500 - 3,000 words (to be adjusted for group reports, depending on the number of students)

Content: This report is developed under the guidance of the tutor. Students are required to follow the report structure as below:

• Cover page (on one page)
• Table of content (on one page)
• Executive summary (on one page)
• Background information about the organisation and the project
• Purpose and objectives of the internship project
• Approach undertaken to complete the project (including tools/techniques/theories applied in the project)
• Deliverables/Outputs/Outcomes of the project (what the intern has produced to date and the extent to which the deliverables have been applied in the organisation)
• Value of the internship project to the internship host
• Potential future project directions
• References
• Plus any other sections deemed necessary by the intern (e.g. acknowledgment, appendices)

Assessment: Students will receive the initial feedback from the tutor before the submission. The Course Convener and Tutor will assess the report based on the rubrics posted on Wattle..

Submission: on Wattle.

Marking rubric will be posted on Wattle no later than week 2 of the semester.

The score and feedback will be provided on Wattle by the post date.

Assessment Task 6

Final Presentation (10%)

Due date: 29 May - 04 June 2023; Post date: 04 June 2023

Type: Individual or group (as long as group members are working on the same project for the host)

Purpose of assessment: Communicating the outcome of the internship project to relevant stakeholder(s) 

Length:

Individual presentation: 10 minutes plus 5 minutes for Q&A

Team (maximum 2 students) : 15 minutes plus 10 minutes for Q&A

Content:

• The examiner will send you a form to register for your presentation (date, time, venue).
• You will give a brief coverage of the final project report
• Visual aids (PowerPoint or similar applications) can be used to aid your presentation
• Please include reference where relevant (any referencing styles)

Assessment: The Course Convener will assess (see marking rubric on Wattle):

• Quality of communication skills
• Quality of content
• Ability to answer questions

Video recording: Student presentations will be recorded to allow subsequent validation of the assessment and stored until the official assessment appeals date has passed.

Marking rubric will be posted on Wattle no later than week 2 of the semester.

The feedback will be provided right after the presentation. The score will be on Wattle by the post date.

Assessment Task 7

Final Placement Evaluation (20%) - Host

Due date: 31 May 2023; Post date: 01 June 2023

Type: Performance review by the workplace supervisor

Purpose of assessment: Workplace supervisor will report on the performance of the interning student throughout the placement. The supervisor will also identify the intern’s strengths and areas for future improvement so that the interning student can prepare better for future employment.

Content: The workplace supervisor will assess the interns' multiple skills which are included in the Employer Satisfaction Survey (link: https://www.qilt.edu.au/qilt-surveys/employer-satisfaction)

Foundational skills

• Oral communication skills
• Written communication skills
• Numeracy skills
• Ability to develop relevant knowledge
• Ability to develop relevant skills
• Ability to solve problems
• Ability to integrate knowledge
• Ability to think independently about problems

Adaptive skills

• Broad background knowledge
• Ability to develop innovative ideas
• Ability to identify new opportunities
• Ability to adapt knowledge to different concepts
• Ability to apply skills in different contexts
• Capacity to work independently

Collaborative skills

• Working well in a team
• Getting on well with others in the workplace
• Working collaboratively with colleagues to complete tasks
• Understanding different points of view
• Ability to interact with co-workers from different or multi-cultural backgrounds

Technical skills

• Applying professional knowledge to job tasks
• Using technology effectively
• Applying technical skills in the workplace
• Maintaining professional standards
• Observing ethical standards
• Using research skills to gather evidence

Employability skills

• Ability to work under pressure
• Capacity to be flexible in the workplace
• Ability to meet deadlines
• Understanding the nature of the host's business or organisation
• Demonstrating leadership skills
• Demonstrating management skills
• Taking responsibility for professional development
• Demonstrating initiative in the workplace

Comments on student's skills and overall work performance

Strengths and areas for improvement

Nominations for the CBE Outstanding Intern of the Year Prize

Assessment: This assessment will be completed by workplace supervisors (see marking rubric on Wattle). The evaluation form will be sent by the course convener directly to the workplace supervisor; the interning student will receive the feedback after the workplace supervisor completes the review.

Marking rubric will be posted on Wattle no later than week 2 of the semester.

The score and feedback will be provided on Wattle by the post date.

Assessment Task 8

Final skill development report (20%)

Due date: 07 June 2023; Post date: 29 June 2023

Type: Written individual report

Purpose of assessment: An opportunity for interning students to reflect upon their skill development throughout the internship and plan for their future career.

Length: 1500 words (+/-10% leeway)

Content: Students are required to reflect on and evaluate the development of their internship learning outcomes

1. Most developed learning outcome:

Students are required to refer to the expected learning outcomes of the CBE Internship and reflect on ONE learning outcome that developed the most during the internship.

• What is the learning outcome?
• Self-evaluate the growth of the learning outcome on a 5-point Likert scale (1 = very low; 2 = low; 3 = moderate; 4 = high; 5 = very high)
• Justify the self-evaluation
• What contributed to the achievement of the learning outcome?

2. Least developed learning outcome:

Students are required to refer to the expected learning outcomes of the CBE Internship and reflect on ONE learning outcome that developed the most during the internship.

• What is the learning outcome?
• Self-evaluate the growth of the learning outcome on a 5-point Likert scale (1 = very low; 2 = low; 3 = moderate; 4 = high; 5 = very high)
• Justify the self-evaluation
• What hindered the achievement of the learning outcome?

3. Responses to the host's evaluation and feedback

Students are required to refer to the host's evaluation in the mid and final internship evaluation and reflect upon, including but not limited to, the following points:

• What did they appreciate the most from the evaluation? Why?
• What insights about their own professional skills did they gain, as judged by the workplace supervisor?
• What would they do differently if they were to start the internship again?
• What will they do in the next 12 months to prepare for their future career?

Assessment: Students will receive feedback and scores from the discipline tutor and the course convener.

Submission: on Wattle.

Marking rubric will be posted on Wattle no later than week 2 of the semester.

Assessment Task 9

Course hurdles (0%)

Due date: 30 May 2023; Post date: 01June 2023 (the course convener and tutors will do this)

To pass this course, students must overcome two hurdles:

• Attend at least two workshops (on top of the compulsory pre-placement workshop). Students are required to scan a QR code before entering a face-to-face workshop and ensure that their presence is recorded properly by the software. If students cannot join a workshop in person, they can learn from the materials posted on Wattle; however, it is not counted toward meeting this course hurdle. The course convener will keep the record of students' attendance.
• Consult with the tutor at least twice during the internship, either face-to-face meetings, virtual meetings, or by email/text messages. Students can book the consultation with the tutor via the contact details provided on Wattle or provided by the tutor at the pre-placement workshop. The tutor will keep the record of student consultation.

Academic Integrity

Academic integrity is a core part of our culture as a community of scholars. At its heart, academic integrity is about behaving ethically. This means that all members of the community commit to honest and responsible scholarly practice and to upholding these values with respect and fairness. The Australian National University commits to embedding the values of academic integrity in our teaching and learning. We ensure that all members of our community understand how to engage in academic work in ways that are consistent with, and actively support academic integrity. The ANU expects staff and students to uphold high standards of academic integrity and act ethically and honestly, to ensure the quality and value of the qualification that you will graduate with. The University has policies and procedures in place to promote academic integrity and manage academic misconduct. Visit the following Academic honesty & plagiarism website for more information about academic integrity and what the ANU considers academic misconduct. The ANU offers a number of services to assist students with their assignments, examinations, and other learning activities. The Academic Skills and Learning Centre offers a number of workshops and seminars that you may find useful for your studies.

Online Submission

You will be required to electronically sign a declaration as part of the submission of your assignment. Please keep a copy of the assignment for your records. Unless an exemption has been approved by the Associate Dean (Education) submission must be through Turnitin.

Hardcopy Submission

This course does not require hard-copy submissions.

Late Submission

Late submission of assessment tasks without an extension are penalised at the rate of 5% of the possible marks available per working day or part thereof. Late submission of assessment tasks is not accepted after 10 working days after the due date, or on or after the date specified in the course outline for the return of the assessment item. Late submission is not accepted for take-home examinations.

Referencing Requirements

Accepted academic practice for referencing sources that you use in presentations can be found via the links on the Wattle site, under the file named “ANU and College Policies, Program Information, Student Support Services and Assessment”. Alternatively, you can seek help through the Students Learning Development website.

Returning Assignments

Unless specified otherwise, assessments will be returned within 14 days after submission date.

Extensions and Penalties

Extensions and late submission of assessment pieces are covered by the Student Assessment (Coursework) Policy and Procedure The Course Convener may grant extensions for assessment pieces that are not examinations or take-home examinations. If you need an extension, you must request an extension in writing on or before the due date. If you have documented and appropriate medical evidence that demonstrates you were not able to request an extension on or before the due date, you may be able to request it after the due date.

Resubmission of Assignments

No resubmission of assignments will be allowed in this course.

Privacy Notice

The ANU has made a number of third party, online, databases available for students to use. Use of each online database is conditional on student end users first agreeing to the database licensor’s terms of service and/or privacy policy. Students should read these carefully. In some cases student end users will be required to register an account with the database licensor and submit personal information, including their: first name; last name; ANU email address; and other information. In cases where student end users are asked to submit ‘content’ to a database, such as an assignment or short answers, the database licensor may only use the student’s ‘content’ in accordance with the terms of service — including any (copyright) licence the student grants to the database licensor. Any personal information or content a student submits may be stored by the licensor, potentially offshore, and will be used to process the database service in accordance with the licensors terms of service and/or privacy policy. If any student chooses not to agree to the database licensor’s terms of service or privacy policy, the student will not be able to access and use the database. In these circumstances students should contact their lecturer to enquire about alternative arrangements that are available.

Distribution of grades policy

Academic Quality Assurance Committee monitors the performance of students, including attrition, further study and employment rates and grade distribution, and College reports on quality assurance processes for assessment activities, including alignment with national and international disciplinary and interdisciplinary standards, as well as qualification type learning outcomes. Since first semester 1994, ANU uses a grading scale for all courses. This grading scale is used by all academic areas of the University.

Support for students

The University offers students support through several different services. You may contact the services listed below directly or seek advice from your Course Convener, Student Administrators, or your College and Course representatives (if applicable).

• ANU Health, safety & wellbeing for medical services, counselling, mental health and spiritual support
• ANU Diversity and inclusion for students with a disability or ongoing or chronic illness
• ANU Dean of Students for confidential, impartial advice and help to resolve problems between students and the academic or administrative areas of the University
• ANU Academic Skills and Learning Centre supports you make your own decisions about how you learn and manage your workload.
• ANU Counselling Centre promotes, supports and enhances mental health and wellbeing within the University student community.
• ANUSA supports and represents undergraduate and ANU College students
• PARSA supports and represents postgraduate and research students