This course prepares students for future managerial level appointments by introducing the important management and socio-technical concepts related to the strategic development, investment and use of Business IT systems in organizations and business enterprises. The course actively builds on prior Business Information Systems fundamental and management studies, by focusing on integrated business systems thinking, particularly in the areas of organizational enterprise architecture and business process management. The course also covers enterprise systems design principles; the human dimension of enterprise systems; trust, security and ethics in the enterprise; enterprise resource, supply chain and customer relationship management systems; and, the importance of handling heterogeneous information systems in business environments. The course also introduces the latest trends in enterprise solutions, like AI-enabled enterprise systems. The assessment requires a practically oriented research and consulting report targeted at a contemporary real-world business problem.

Learning Outcomes

Upon successful completion, students will have the knowledge and skills to:

1.  analyse, design and architect IT systems within small, medium and large enterprises
2.  analyse, redesign and manage business processes within small, medium and large enterprises
3.  manage the resourcing and control of enterprise IT systems.

Research-Led Teaching

This course requires students to review the academic research in enterprise systems. Students can grasp the latest theoretical developments and practical applications in this field.

Field Trips

There are no field trips in this course.

Additional Course Costs

There are no additional class costs expected in this course.

Examination Material or equipment

There are no examinations in this course.

Required Resources

The Prescribed Text is:

Baltzan, P. (2019) Business Driven Technology, McGraw-Hill US Higher Ed USE. ProQuest Ebook Central. This is available from the ANU library as an eBoook at: https://ebookcentral-proquest-com.virtual.anu.edu.au/lib/anu/detail.action?docID=5972651.  

Recommended Resources

Reading material will come from a variety of sources. We will use a textbook for background material, and research and practitioner literature for grounding in additional topics. 

Additional readings for each session will be provided through the Wattle course site (if applicable).

Staff Feedback

Students will be given feedback in the following forms in this course:

• written comments
• verbal comments
• feedback to whole class, groups, individuals, focus group etc

Student Feedback

ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. Students are encouraged to offer feedback directly to their Course Convener or through their College and Course representatives (if applicable). Feedback can also be provided to Course Conveners and teachers via the Student Experience of Learning & Teaching (SELT) feedback program. SELT surveys are confidential and also provide the Colleges and ANU Executive with opportunities to recognise excellent teaching, and opportunities for improvement.

Other Information

The use of AI such as ChatGPT to generate an essay or report is not allowed as it is akin to plagiarism. Students are required to demonstrate achievement of critical, analytical and synthesis skills in high quality works.

 If students use AI as part of grammar check or improving writing style, etc., the students need to acknowledge its use by: 

(i) specifying the technology or tool they used;

(ii) identifying the purpose they use it for in the task;

(iii) identifying which aspects or features of the tools they used in the task;

(iv) explaining how the information generated by the AI technology has modified their assessment task.  

Class Schedule

Week/Session	Summary of Activities	Assessment
1	Introduction: Course overview and concepts
2	Understanding organisations: Strategy and business processes
3	Types of ES and organisational benefits
4	Supply Chain Management (SCM)
5	Customer Relationship Management (CRM)	Assessment 1
6	Enterprise AI in business
7	Enterprise architecture, infrastructure and integration	Assessment 2
8	System development projects
9	Outsourcing system development
10	Ethics and security in the enterprise
11	System design exhibition	Assessment 3
12	Course wrap-up
13	Exam period	Assessment 4

Tutorial Registration

ANU utilises MyTimetable to enable students to view the timetable for their enrolled courses, browse, then self-allocate to small teaching activities / tutorials so they can better plan their time. Find out more on the Timetable webpage.

Further details about the structure and teaching activities for this course will be available on the course Wattle site at the start of Week 1.

Assessment Summary

Assessment task	Value	Due Date	Return of assessment	Learning Outcomes
Overview of the enterprise systems related case study	15 %	19/08/2024	30/08/2024	2
Contemporary ICT challenges	35 %	20/09/2024	04/10/2024	1,2,3
Development & Presentation of ICT Solution	15 %	17/10/2024	28/11/2024	1,2,3
ICT Research & Consulting Report	35 %	31/10/2024	28/11/2024	1,2,3

* If the Due Date and Return of Assessment date are blank, see the Assessment Tab for specific Assessment Task details

Policies

ANU has educational policies, procedures and guidelines , which are designed to ensure that staff and students are aware of the University’s academic standards, and implement them. Students are expected to have read the Academic Integrity Rule before the commencement of their course. Other key policies and guidelines include:

• Academic Integrity Policy and Procedure
• Student Assessment (Coursework) Policy and Procedure
• Extenuating Circumstances Application
• Student Surveys and Evaluations
• Deferred Examinations
• Student Complaint Resolution Policy and Procedure
• Code of practice for teaching and learning

Assessment Requirements

The ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the Academic Skills website. In rare cases where online submission using Turnitin software is not technically possible; or where not using Turnitin software has been justified by the Course Convener and approved by the Associate Dean (Education) on the basis of the teaching model being employed; students shall submit assessment online via ‘Wattle’ outside of Turnitin, or failing that in hard copy, or through a combination of submission methods as approved by the Associate Dean (Education). The submission method is detailed below.

Moderation of Assessment

Marks that are allocated during Semester are to be considered provisional until formalised by the College examiners meeting at the end of each Semester. If appropriate, some moderation of marks might be applied prior to final results being released.

Participation

Participation is expected in all classes and assessments.

Examination(s)

There are no examinations in this course.

Assessment Task 1

Overview of the enterprise systems related case study

Name of Assessment Task

Selection and critical analysis of enterprise systems implementation and usage (practice oriented; individual work)

Details of task and presentation requirements:

1) Select enterprise systems related case studies (success stories) of ES implementation from the sources/portfolios provided on Wattle.

2) Provide a brief description of the organisation and enterprise systems implementation and use.

3) Identify the organisational benefits and driving factors for the benefits in the enterprise systems use.

More information about assessment task will be provided on the Wattle course site.

Materials: All information required to complete the tasks will be provided on Wattle no less than 2 weeks before the due date.

Presentation requirements: according to templates covered in class and no more than 1200 words (excluding table of content, references, and acknowledgement of AI use - if applicable). Any portion in excess of the word limit will not be read and marked. More information about assessment task will be provided on the Wattle course site.

Submission date: 5:00 pm Monday of Week 5 via Turnitin on the course Wattle site.

Return of assessment: 30 Aug 2024.

Feedback: Papers will be marked and feedback provided.

Marking Criteria: Provided on Wattle no later than 2 weeks prior to submission.

Assessment Task 2

Contemporary ICT challenges

Name of Assessment Task

Deliverable 2: Report on contemporary ICT challenges (research-oriented; individual work)

Details of task and requirements:

1) Identify 2 contemporary challenges in ICT for modern enterprises. 

2) Describe what they are and research why they have emerged.

3) Analyse how these challenges may impact the business objectives of the enterprise.

4) Critically analyse how the enterprise may overcome the challenges and gain benefit from the use of these ICT.

More information about assessment task will be provided on the Wattle course site.

Materials: All information required to complete the tasks will be provided on Wattle no less than 2 weeks before the due date.

Presentation requirements: according to templates covered in class and no more than 2500 words (excluding table of content, references, and acknowledgement of AI use - if applicable). Any portion in excess of the word limit will not be read and marked. More information about assessment task will be provided on the Wattle course site.

Submission date: 5:00 pm Friday of Week 7 via Turnitin on the course Wattle site.

Return of assessment: 4 Oct 2024.

Feedback: Papers will be marked and feedback provided.

Marking Criteria: Provided on Wattle no later than 2 weeks prior to submission.

Assessment Task 3

Development & Presentation of ICT Solution

Name of Assessment Task

Development & Presentation of ICT Solution (both research and practice oriented; group work - oral presentation)

Details of task and presentation requirements:

Develop a practical ICT solution for the enterprise.

1) Select a real/existing organisation (your own selection) or select an enterprise from the portfolio provided on Wattle for Assessments 3 and 4, and develop a brief description of the enterprise as well as its mission and vision.

Develop 3-4 key objectives for the next 3 years that will require an uplift to systems.

2) Identify and describe one significant ICT challenge (real-world business problem) for the enterprise, preferably one identified at your assignment 2.

Determine and analyse options for a way forward.

Provide a recommendation with justification. 

3) Develop a management strategy to address the problem and a high-level conceptual model or design that includes aspects of business and technology, and describe how it might be implemented into the Enterprise's Architecture.

4) Present your solution to the class (all team member needs to present).

The presentation will be recorded for review purposes via Echo360 or video recording.

 

More information about assessment task will be provided on the Wattle course site.

Materials: All information required to complete the tasks will be provided on Wattle no less than 2 weeks before the due date.

Presentation requirements: no more than 17 slides. Any additional slides will not be evaluated and marked. More information about assessment task will be provided on the Wattle course site. PowerPoint slide deck is preferred.

Submission date: The presentation slide should be submitted via Turnitin on the course Wattle site on Thursday (Week 11) at 1:00 pm (before the class begins). The presentation will be in person during class schedule.

Return of assessment: After the release of final grades.

Feedback: Presentation will be marked and feedback provided on release of final grades.

Marking Criteria: Provided on Wattle no later than 2 weeks prior to submission.

Groups will be formed by self-selection in Week 7-8 in groups of 4-5 students. Students who do not form groups in Week 8 will be assigned a group by the Lecturer. The same groups will work on Assessment 3 and 4. Thus, the final group work comprises of:

Assessment 3 (oral work/presentation): 15%

Assessment 4 (written work/report): 35%.

Assessment Task 4

ICT Research & Consulting Report

Name of Assessment Task

Deliverable 4: ICT Research & Consulting Report (both research and practice oriented; group work - written report)

Details of task and requirements:

Develop a practically-oriented research and consulting report targeted at a contemporary real-world business problem.

1) Select a real/existing organisation (your own selection) or select an enterprise from the portfolio provided on Wattle for Assessments 3 and 4, and develop a brief description of the enterprise as well as its mission and vision.

Develop 3-4 key objectives for the next 3 years that will require an uplift to systems.

2) Identify and describe one significant ICT challenge (real-world business problem) for the enterprise.

Determine and analyse options for a way forward.

Provide a recommendation with justification. 

3) Develop a management strategy to address the problem and a high-level conceptual model or design that includes aspects of business and technology, and describe how it might be implemented into the Enterprise's Architecture.

4) Identify 3-4 measures or Indicators that would identify that the solution is successful.

More information about assessment task will be provided on the Wattle course site.

Materials: All information required to complete the tasks will be provided on Wattle no less than 2 weeks before the due date.

Presentation requirements: according to templates covered in class and no more than 3000 words (excluding table of content, references, and acknowledgement of AI use - if applicable). Any portion in excess of the word limit will not be read and marked. More information about assessment task will be provided on the Wattle course site.

Submission date: 5:00 pm Thursday of Week 13 (first day of exam) via Turnitin on the course Wattle site.

Return of assessment: After the release of final grades.

Marking Criteria: Provided on Wattle no later than 2 weeks prior to submission.

Groups will be formed by self-selection in Week 7-8 in groups of 4-5 students. Students who do not form groups in Week 8 will be assigned a group by the Lecturer. The same groups will work on Assessment 3 and 4. Thus, the final group work comprises of:

Assessment 3 (oral work/presentation): 15%

Assessment 4 (written work/report): 35%.

Academic Integrity

Academic integrity is a core part of the ANU culture as a community of scholars. The University’s students are an integral part of that community. The academic integrity principle commits all students to engage in academic work in ways that are consistent with, and actively support, academic integrity, and to uphold this commitment by behaving honestly, responsibly and ethically, and with respect and fairness, in scholarly practice.

The University expects all staff and students to be familiar with the academic integrity principle, the Academic Integrity Rule 2021, the Policy: Student Academic Integrity and Procedure: Student Academic Integrity, and to uphold high standards of academic integrity to ensure the quality and value of our qualifications.

The Academic Integrity Rule 2021 is a legal document that the University uses to promote academic integrity, and manage breaches of the academic integrity principle. The Policy and Procedure support the Rule by outlining overarching principles, responsibilities and processes. The Academic Integrity Rule 2021 commences on 1 December 2021 and applies to courses commencing on or after that date, as well as to research conduct occurring on or after that date. Prior to this, the Academic Misconduct Rule 2015 applies.

 

The University commits to assisting all students to understand how to engage in academic work in ways that are consistent with, and actively support academic integrity. All coursework students must complete the online Academic Integrity Module (Epigeum), and Higher Degree Research (HDR) students are required to complete research integrity training. The Academic Integrity website provides information about services available to assist students with their assignments, examinations and other learning activities, as well as understanding and upholding academic integrity.

Online Submission

You will be required to electronically sign a declaration as part of the submission of your assignment. Please keep a copy of the assignment for your records. Unless an exemption has been approved by the Associate Dean (Education) submission must be through Turnitin.

Hardcopy Submission

For some forms of assessment (hand written assignments, art works, laboratory notes, etc.) hard copy submission is appropriate when approved by the Associate Dean (Education). Hard copy submissions must utilise the Assignment Cover Sheet. Please keep a copy of tasks completed for your records.

Late Submission

No submission of assessment tasks without an extension after the due date will be permitted. If an assessment task is not submitted by the due date, a mark of 0 will be awarded. 

All requests for extensions to assessment in RSM courses must be submitted through the CBE extension request portal: CBE Assessment Extension Request Form. Further information on this process can be found at https://rsm.anu.edu.au/study/students/extension-application-procedure

Referencing Requirements

The Academic Skills website has information to assist you with your writing and assessments. The website includes information about Academic Integrity including referencing requirements for different disciplines. There is also information on Plagiarism and different ways to use source material. Any use of artificial intelligence must be properly referenced. Failure to properly cite use of Generative AI will be considered a breach of academic integrity.

Returning Assignments

All assignments will be marked and where appropriate feedback will be provided via the course Wattle site.

Extensions and Penalties

Extensions and late submission of assessment pieces are covered by the Student Assessment (Coursework) Policy and Procedure. Extensions may be granted for assessment pieces that are not examinations or take-home examinations. If you need an extension, you must request an extension in writing on or before the due date. If you have documented and appropriate medical evidence that demonstrates you were not able to request an extension on or before the due date, you may be able to request it after the due date.

Resubmission of Assignments

Unless specified otherwise in the assignment requirements, resubmissions are permitted up until the due date and time, but not allowed afterwards.

Privacy Notice

The ANU has made a number of third party, online, databases available for students to use. Use of each online database is conditional on student end users first agreeing to the database licensor’s terms of service and/or privacy policy. Students should read these carefully. In some cases student end users will be required to register an account with the database licensor and submit personal information, including their: first name; last name; ANU email address; and other information.
In cases where student end users are asked to submit ‘content’ to a database, such as an assignment or short answers, the database licensor may only use the student’s ‘content’ in accordance with the terms of service – including any (copyright) licence the student grants to the database licensor. Any personal information or content a student submits may be stored by the licensor, potentially offshore, and will be used to process the database service in accordance with the licensors terms of service and/or privacy policy.
If any student chooses not to agree to the database licensor’s terms of service or privacy policy, the student will not be able to access and use the database. In these circumstances students should contact their lecturer to enquire about alternative arrangements that are available.

Distribution of grades policy

Academic Quality Assurance Committee monitors the performance of students, including attrition, further study and employment rates and grade distribution, and College reports on quality assurance processes for assessment activities, including alignment with national and international disciplinary and interdisciplinary standards, as well as qualification type learning outcomes.

Since first semester 1994, ANU uses a grading scale for all courses. This grading scale is used by all academic areas of the University.

Support for students

The University offers students support through several different services. You may contact the services listed below directly or seek advice from your Course Convener, Student Administrators, or your College and Course representatives (if applicable).

• ANU Health, safety & wellbeing for medical services, counselling, mental health and spiritual support
• ANU Accessibility for students with a disability or ongoing or chronic illness
• ANU Dean of Students for confidential, impartial advice and help to resolve problems between students and the academic or administrative areas of the University
• ANU Academic Skills supports you make your own decisions about how you learn and manage your workload.
• ANU Counselling promotes, supports and enhances mental health and wellbeing within the University student community.
• ANUSA supports and represents all ANU students