This course builds on the material introduced in introductory Business Information Systems courses by covering the strategic architecting, development and use of Business IT systems and processes in organisations and business enterprises. Topical issues such as the organizational enterprise architecture and business process management implications raised by e-commerce/e-business/e-government, trust in the enterprise environment, supply chain and customer relationship management systems, legacy information systems integration, data and content management, business analysis, requirements engineering and systems realisation and managerial implementation (including executive judgement) are also covered in the course. An in-depth course project is required as part of the assessment.

Learning Outcomes

Upon successful completion, students will have the knowledge and skills to:

1. Appraise concepts, theories, and processes principles in enterprise systems;
2. Demonstrate a critical understanding of enterprise systems and processes theories and current quality research associated with the specific topics covered in this course;
3. Apply evidence in formulating best practice enterprise systems and processes analysis;
4. Contrast internal and external dimensions of enterprise systems by using appropriate theories, models examples, and personalisations;
5. Advocate effectively in oral and written forms about enterprise systems and processes principles, concepts and theories, and their application using appropriate comparisons, logic, arguments, and reflections;
6. Apply principled investigation and ethical judgment in best practice enterprise systems and processes analysis, consistent with the ACS Code of Ethics;
7. Assemble an applied enterprise systems and processes team research project that formulates and constructs systems-process designs and solutions.

Research-Led Teaching

Research-led Teaching and Instruction: The course uses IT theory and research drawn from high quality peer reviewed literature and materials. Students are encouraged to engage with contemporary management studies and literature, and the IT Body of Knowledge as part of their course participation and learning activities. ANU provides world class library facilities so that students have the best access to high quality peer reviewed literature: http://anulib.anu.edu.au/ (http://anulib.anu.edu.au/)

Practitioner-led Teaching and Instruction: Research led education is complemented with Practitioner led education within the course in the form of expanded business and decision analysis applied to the ACS accredited capstone major team project, and the executive facilitated learning and assessment guidance workshops. Consistent with ACS accredited courses, these assessment and delivery artefacts are offered as opportunities for advanced learning through deeper engagement with executive experiences and behaviours in the context of IT professionalized practice. This is also presented as conduits for improving graduate employment search and placement potential.

Field Trips

Nil

Additional Course Costs

Nil

Examination Material or equipment

Nil

Required Resources

Nil

Recommended Resources

Following are useful books:

1) Qureshi, I, Bhatt, B., and Shukla D.M. Sharing Economy at the Base of the Pyramid: Opportunities and Challenges. Springer Nature.

2) Bhatt, B., Qureshi, I, Shukla D.M. and Pillai, V. Social Entrepreneurship and Gandhian Thoughts in the Post-COVID World. Springer Nature

Copies of these books are available in the ANU Library if required to be viewed by students. *Not recommended for purchase.*

Note ALL materials (notes, examples, instructions, handbooks) required by students to successfully complete the course will be provided on the Wattle course website.

Staff Feedback

Students will be given feedback in the following forms in this course:

• Written comments - assessments, emails, course website discussion boards
• Verbal comments - assessments, workshops, consults, face-to-face interactions
• Feedback to the whole class, to groups, to individuals, focus groups

Student Feedback

ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. Students are encouraged to offer feedback directly to their Course Convener or through their College and Course representatives (if applicable). The feedback given in these surveys is anonymous and provides the Colleges, University Education Committee and Academic Board with opportunities to recognise excellent teaching, and opportunities for improvement. The Surveys and Evaluation website provides more information on student surveys at ANU and reports on the feedback provided on ANU courses.

Class Schedule

Week/Session	Summary of Activities	Assessment
1	Introduction: Course overview and concepts
2	Digital Social Intermediation I: Understanding organizations: Strategy, operations,and decision making
3	Digital Social Intermediation II: Cases
4	Technoficing, resourcing, scaffolding, and knowledge commoning
5	ICT for Development I: Theories	In class Quiz
6	ICT for Development II: Cases
7	Digital Social Innovation I: Theories
8	Digital Social Innovation II: Cases
9	Sharing Economy Platforms: Theories
10	Sharing Economy Platforms: Cases
11	Ethics and Societal Issues
12	Course review/ wrap-up	End-term quiz
13	Exam week	Report on selected digital social innovation

Tutorial Registration

Not applicable

Assessment Summary

Assessment task	Value	Due Date	Return of assessment	Learning Outcomes
In-class quiz	35 %	17/03/2025	28/03/2025	1,2,3,4,5,6
End-term Quiz	35 %	19/05/2025	30/05/2025	1,2,3,4,5,6
Report on the selected digital social innovation	30 %	30/05/2025	26/06/2025	1,2,3,4,5,6,7

* If the Due Date and Return of Assessment date are blank, see the Assessment Tab for specific Assessment Task details

Policies

ANU has educational policies, procedures and guidelines, which are designed to ensure that staff and students are aware of the University’s academic standards, and implement them. Students are expected to have read the Academic Misconduct Rule before the commencement of their course. Other key policies and guidelines include:

• Student Assessment (Coursework) Policy and Procedure
• Special Assessment Consideration Policy and General Information
• Student Surveys and Evaluations
• Deferred Examinations
• Student Complaint Resolution Policy and Procedure

Assessment Requirements

The ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the ANU Online website Students may choose not to submit assessment items through Turnitin. In this instance you will be required to submit, alongside the assessment item itself, hard copies of all references included in the assessment item.

Moderation of Assessment

Marks that are allocated during Semester are to be considered provisional until formalised by the College examiners meeting at the end of each Semester. If appropriate, some moderation of marks might be applied prior to final results being released.

Participation

Participation is expected in all course activities and assessments. Seminars will be face-to-face and Echo recorded; consults will be available face-to-face during consults periods on Wednesday during semester. Attendance at seminars, lectures, and tutorials, while not compulsory, is expected in line with "Code of Practice for Teaching and Learning," Clause 2 paragraph (b). Where

students will not be able to attend a seminar, lecture and tutorial, they should advise the Convenor and discuss how to otherwise address the learning materials.

Examination(s)

No formal examinations for this course during the examination periods.

Assessment Task 1

In-class quiz

Students will complete a quiz in the week 5 seminar on the material covered in Weeks 1-4 of the course. It will be a multiple-choice quiz on Wattle that students will complete in person in the seminar room. Students will have 40 minutes to complete the quiz. Please select what you consider to be the best answer to the multiple-choice questions. Each question is worth a mark. There is a submit button available at the end of the quiz. If you do not press the submit button at the end of the 40 min, your responses will still be submitted, this means that your responses are recorded as you go. So, students who do not press the submit button will have their responses automatically submitted after 40 min. If the quiz responses are submitted automatically, the question that the student is currently working on, may not be submitted.

Importantly, once a response is selected and you move to the next question, your previous response CANNOT be revised. This means that you need to be satisfied with your response as once you click through to the next question you will not be able to go back and revise your responses.

Note: if students do not have access to their own personal device, please contact the course convenor well in advance and arrangements will be made to ensure a device is available.

Due date: Week 5 seminar time

Value: 35%.

• Feedback by: March 28, 2025.

Assessment Task 2

End-term Quiz

Students will complete a quiz in the week 12 seminar on the material covered in Weeks 1-11 of the course. It will be a multiple-choice quiz on Wattle that students will complete in person in the seminar room. Students will have 40 minutes to complete the quiz. After this 40-minute period, the quiz will no longer be available on Wattle. There will be 35 questions. Please select what you consider to be the best answer to the multiple-choice questions. Each question is worth a mark. There is a submit button available at the end of the quiz. If you do not press the submit button at the end of the 40 min, your responses will still be submitted, this means that your responses are recorded as you go. So, students who do not press the submit button will have their responses automatically submitted after 40 min. If the quiz responses are submitted automatically, the question that the student is currently working on, may not be submitted.

Importantly, once a response is selected and you move to the next question, your previous response CANNOT be revised. This means that you need to be satisfied with your response as once you click through to the next question you will not be able to go back and revise your responses.

Note: if students do not have access to their own personal device, please contact the course convenor well in advance and arrangements will be made to ensure a device is available.

Due date: Week 12 seminar time

Value: 35%.

• Feedback by: May 30, 2025

Assessment Task 3

Report on the selected digital social innovation

Details of task: Report on the selected digital social innovation (research-oriented; Individual work)

Weightage: 30%

Details of task and requirements:

1. Detailed report on the selected digital social innovation.
2. Analyse how this organization/ initiative can benefit from the use of Artificial Intelligence (AI).
3. Analyse the challenges and potentials of using AI in this digital social innovation.

Materials:

All information required to complete the tasks will be provided on Wattle no less than 2 weeks before the due date.

Report Presentation requirements:

According to templates covered in class and no more than 2500 words (excluding table of contents and references). Any portion in excess of the word limit will not be read and marked. More information about the assessment task will be provided on the Wattle course site.

Submission date: 5:00 pm. May 30, 2025 via Turnitin on the course Wattle site.

Return of assessment: Feedback by: After results are finalized, June 26, 2025

Marking Criteria: See rubrics below

Rubric

CRITERION	EMERGING	DEVELOPING	ACCOMPLISHED	EXEMPLARY
Content and course connection	Insufficient information on the selected organization. Basic information not provided (such as founder, locations of activities, various 'product' and 'services') Insufficient information on the use of information technology by the selected organization for creating social impact and addressing sustainable development goals Student simply use a 2-3 non-academic sources (e.g. organization website, or an existing case on the organization) Student use no academic sources The contents lack any demonstration of thinking competence of knowledge	Student provides just the basic information on the selected organization. Basic information on the use of information technology by the selected organization for creating social impact and addressing sustainable development goals Student uses a few non academic sources (4-6) in addition to organization website. Student use only 2-4 academic sources. Student provides limited connection with the course contents. The contents minimally demonstrate the lower levels of thinking competence: knowledge, comprehension and application of principles.	Student provides detailed information on the selected organization. Detailed information on the use of information technology by the selected organization for creating social impact and addressing sustainable development goals Student uses various non academic sources (8-12) in addition to organization website. Student use various academic sources (6-10) Student provides good connection with the course contents. The contents clearly demonstrate thinking competencies of all levels up to synthesis.	Student provides detailed information on the selected organization, and compare and contrast this organization with at least three or more similar organization. Detailed information on the use of information technology by the selected organization for creating social impact and addressing sustainable development goals. Student compare and contrast Information Technology use by the selected organization with at least one similar organization Student uses various non academic sources (20-25) in addition to organization website. Student use various academic sources (15-20) Student provides comprehensive connection with the course contents The contents clearly demonstrate at least 2 of the 3 top levels of higher order thinking in the student’s narrative, analysis, synthesis and presentation of the contents.

Academic Integrity

Academic integrity is a core part of our culture as a community of scholars. At its heart, academic integrity is about behaving ethically. This means that all members of the community commit to honest and responsible scholarly practice and to upholding these values with respect and fairness. The Australian National University commits to embedding the values of academic integrity in our teaching and learning. We ensure that all members of our community understand how to engage in academic work in ways that are consistent with, and actively support academic integrity. The ANU expects staff and students to uphold high standards of academic integrity and act ethically and honestly, to ensure the quality and value of the qualification that you will graduate with. The University has policies and procedures in place to promote academic integrity and manage academic misconduct. Visit the following Academic honesty & plagiarism website for more information about academic integrity and what the ANU considers academic misconduct. The ANU offers a number of services to assist students with their assignments, examinations, and other learning activities. The Academic Skills and Learning Centre offers a number of workshops and seminars that you may find useful for your studies.

Online Submission

The ANU uses Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. While the use of Turnitin is not mandatory, the ANU highly recommends Turnitin is used by both teaching staff and students. For additional information regarding Turnitin please visit the ANU Online website.

Hardcopy Submission

For some forms of assessment (hand written assignments, art works, laboratory notes, etc.) hard copy submission is appropriate when approved by the Associate Dean (Education). Hard copy submissions must utilise the Assignment Cover Sheet. Please keep a copy of tasks completed for your records.

Late Submission

Late submission of assessment tasks without an extension are penalised at the rate of 5% of the possible marks available per working day or part thereof. Late submission of assessment tasks is not accepted after 10 working days after the due date, or on or after the date specified in the course outline for the return of the assessment item. Late submission is not accepted for take-home examinations.

Note: Late submission of in-class quizzes (Tasks 1 & 2) is not possible.

All requests for Assessment Adjustment (including Requests for Extension and for Consideration of Extenuating Circumstances) should be submitted via ISIS.

Referencing Requirements

Accepted academic practice for referencing sources that you use in presentations can be found via the links on the Wattle site, under the file named “ANU and College Policies, Program Information, Student Support Services and Assessment”. Alternatively, you can seek help through the Students Learning Development website.

Returning Assignments

All assignments will be marked and where appropriate, as noted below in the feedback section of this summary, student feedback will be provided either in:

• Written comments

• Verbal comments

• Feedback to the whole class, to groups, to individuals, focus groups

Extensions and Penalties

Extensions and late submission of assessment pieces are covered by the Student Assessment (Coursework) Policy and Procedure The Course Convener may grant extensions for assessment pieces that are not examinations or take-home examinations. If you need an extension, you must request an extension in writing on or before the due date. If you have documented and appropriate medical evidence that demonstrates you were not able to request an extension on or before the due date, you may be able to request it after the due date.

Resubmission of Assignments

You are allowed to resubmit your assignments before the specific deadlines. Any submission done after the deadline will be considered as a late submission and the above listed penalty conditions will apply.

Privacy Notice

The ANU has made a number of third party, online, databases available for students to use. Use of each online database is conditional on student end users first agreeing to the database licensor’s terms of service and/or privacy policy. Students should read these carefully. In some cases student end users will be required to register an account with the database licensor and submit personal information, including their: first name; last name; ANU email address; and other information. In cases where student end users are asked to submit ‘content’ to a database, such as an assignment or short answers, the database licensor may only use the student’s ‘content’ in accordance with the terms of service — including any (copyright) licence the student grants to the database licensor. Any personal information or content a student submits may be stored by the licensor, potentially offshore, and will be used to process the database service in accordance with the licensors terms of service and/or privacy policy. If any student chooses not to agree to the database licensor’s terms of service or privacy policy, the student will not be able to access and use the database. In these circumstances students should contact their lecturer to enquire about alternative arrangements that are available.

Distribution of grades policy

Academic Quality Assurance Committee monitors the performance of students, including attrition, further study and employment rates and grade distribution, and College reports on quality assurance processes for assessment activities, including alignment with national and international disciplinary and interdisciplinary standards, as well as qualification type learning outcomes. Since first semester 1994, ANU uses a grading scale for all courses. This grading scale is used by all academic areas of the University.

Support for students

The University offers students support through several different services. You may contact the services listed below directly or seek advice from your Course Convener, Student Administrators, or your College and Course representatives (if applicable).

• ANU Health, safety & wellbeing for medical services, counselling, mental health and spiritual support
• ANU Diversity and inclusion for students with a disability or ongoing or chronic illness
• ANU Dean of Students for confidential, impartial advice and help to resolve problems between students and the academic or administrative areas of the University
• ANU Academic Skills and Learning Centre supports you make your own decisions about how you learn and manage your workload.
• ANU Counselling Centre promotes, supports and enhances mental health and wellbeing within the University student community.
• ANUSA supports and represents undergraduate and ANU College students
• PARSA supports and represents postgraduate and research students